Returns & Exchanges

Return Policy

Are you dissatisfied with your with your purchase(s) you can now easily return your order within 30 days after receiving your product(s). On your personal Petduka page you can choose ‘My Orders’ and return your product(s). To give you the best possible service we ask you for a reason for return. You are not required to give us a reason.


We receive items, if reasonably possible, in the original, undamaged packaging. Once we receive the purchase(s), your money shall be transferred within 5 working days.

Return Address:

Street: Zeelandhaven 6 
Postal: 3433 PL
City: Nieuwegein
Country: the Netherlands

We ask you to save and send us the trackinglink so we can confirm package is on it's way and has been delivered.